Business Backup is an ongoing advisory membership that gives you access to practical business support whenever you need it. Think of it as having an experienced operational advisor in your corner—someone you can call when you need a second opinion or guidance on running your business. 

Business Backup is ideal for owner operators and small business owners who want access to experienced advice without the cost of hiring a consultant or senior manager.

It's particularly valuable if you're making important business decisions, growing your team, improving your systems, or simply want someone to bounce ideas off.

Almost anything related to running your business, including:

• Operations and workflow improvements
• Pricing and profitability
• Cash flow and financial management
• Business systems and software
• Job management processes
• Hiring and team growth
• Process improvements
• Planning your next steps

If it's outside our expertise, we'll be honest and point you towards someone who can help.

You can email us anytime, and your membership includes up to two 20-minute phone or Microsoft Teams calls each month when a conversation is the best way to solve a problem. 

We aim to respond to all enquiries within one business day, and often much sooner.

If we think a phone call would be more helpful than a long email, we'll suggest one.

You can email us as often as you need under our fair use policy.

Business Backup is designed for ongoing advice and guidance - not replacing a full-time consultant or becoming your outsourced operations department.

If your needs regularly exceed what's included, we'll discuss the best option with you before any additional charges apply.

That's exactly why we're here.

If a larger opportunity or issue is identified, we'll explain your options and provide a fixed-price proposal before any additional work begins.

There's never any obligation to proceed.

No consultant can honestly promise that.

What we do guarantee is practical, independent advice based on real operational experience, and recommendations that are focused on helping your business move forward.

Yes.

Business Backup is a month-to-month membership with no long-term contracts. You can cancel at any time before your next billing cycle.

Absolutely.

Business Backup is designed to complement the advice you're already receiving.

While your accountant, lawyer or coach focuses on their area of expertise, we help you improve the day-to-day operation of your business and how everything works together.

Only if we genuinely believe they'll add value.

Many of our members simply use Business Backup for advice and second opinions. If we identify an opportunity where a larger project could make a meaningful difference, we'll explain why - but the decision is always yours.

Business Backup isn't about scheduling endless meetings or selling consulting hours.

It's designed to give business owners access to experienced advice when they need it, helping them make better decisions before small issues become expensive problems.

Sometimes a five-minute conversation at the right time can save days of frustration later.