Something isn't working, but I'm not sure why
Get an independent view of the friction, risks and opportunities across the business.
OPERATIONS • SYSTEMS • FINANCIAL VISIBILITY
Make your business easier to run
Mangrove helps small and medium businesses reduce friction, improve the way work flows and get more value from the systems they already use. We can diagnose what is getting in the way, implement practical improvements and stay involved long enough for change to stick.
✔️ Practical, not theoretical ✔️ Less meeting overhead ✔️ Built around your business
START WITH WHAT SOUNDS MOST LIKE YOU
You do not need to diagnose the problem before contacting us
Choose the closest starting point. We will help you confirm the smallest useful next step - with a short conversation, a clear written scope and no unnecessary workshop process.
I know what needs improving
Move directly into a focused project with a defined outcome and sensible scope.
Our systems create more work than they save
Improve platforms, workflows, information and adoption—not simply the software setup.
We need experienced help on an ongoing basis
Add practical advice, system care or operational leadership without hiring a full-time role.
WHAT WE CAN HELP IMPROVE
Your business is a connected system - not a collection of isolated problems
We look at how people, processes, technology and financial information work together, then focus effort where it will make the greatest difference.
Processes and workflows
Remove duplication, unclear handovers, avoidable delays and workarounds that have become normal.
Systems and automation
Design, implement and improve CRM, job-management, project, finance and productivity systems.
Financial operations
Strengthen controls, reporting, forecasting, billing and the information used to make decisions.
Customer and sales operations
Improve lead management, customer handovers, service delivery and the flow from sale to cash.
Project and job delivery
Create clearer ways to plan, resource, deliver, invoice and understand the profitability of work.
Roles, documentation and adoption
Turn knowledge held in people’s heads into practical processes your team can consistently use.
WAYS TO WORK WITH MANGROVE
Choose a defined starting point. Scope the complex work only when we understand it
Small, repeatable services are straightforward to buy. Larger projects are priced after a short discovery process so the proposal reflects the real outcome, complexity and level of support required.
UNDERSTAND FIRST
Business Health Check
A practical independent review for businesses that know something could work better but are not yet sure where to focus. We identify the most important friction, risks and opportunities, then give you clear priorities and next-step options.
> High-level review across operations, systems and financial visibility
> Priority issues, underlying causes and useful quick wins
> Written findings and a clear recommendation for what comes next
> No obligation to proceed into implementation
$950 + GST
FIX A KNOWN PROBLEM
Focused improvement projects
For a clearly defined process, reporting, documentation, automation or system problem. We agree the intended result, deliver the work and include proportionate follow-through so early issues do not become permanent workarounds.
> CRM and system implementation or improvement
> Workflow automation and process redesign
> Dashboards, reporting and financial-management information
> Process mapping, SOPs and practical business documentation
IMPROVE THE WIDER OPERATION
Operational improvement and transformation
For connected problems spanning several teams, processes or systems. We diagnose the root causes, build a sequenced improvement plan and work alongside your team to implement meaningful change.
> Whole-business operational assessment
> Prioritised improvement roadmap
> Hands-on implementation and change support
> Embed & Optimise support where substantial change needs time to settle
ADD EXPERIENCED CAPACITY
Fractional operations and finance leadership
For businesses that need someone to actively own operational or financial outcomes, provide leadership capacity or guide a period of growth and change—without appointing a full-time executive.
> Defined leadership responsibilities and decision ownership
> Operational and financial planning, coordination and reporting
> Improvement programme or systems oversight
> Flexible engagement designed around the actual gap
SMALLER RECURRING PACKAGES
Ongoing expertise without building another layer of meetings
These packages are designed to be easy to start and light to manage. Support is primarily asynchronous; calls are used when they add value, and substantial new work is scoped separately.
Business Backup
Practical guidance for owners who occasionally need an experienced perspective on an operational, financial or systems decision.
$295/month
Includes
- Fair-use email questions
- Up to two short calls when useful
- Two-business-day target response
- Relevant templates and practical guidance
Systems Care
Ongoing administration, troubleshooting and small improvements for the platforms your business relies on.
From $650/month
Includes
- Routine administration and configuration
- Minor automation and reporting improvements
- Troubleshooting and user guidance
- Data-quality and workflow refinements
Operational Advisory
Ongoing prioritisation, decision support and improvement oversight for owners and managers.
From $950/month
Includes
- Periodic operational improvements
- Improvement prioritisation
- Strategic advice and second opinions
- Progress and outcome review
SYSTEMS AND PLATFORMS
We work on how the technology supports the business - not just where the buttons are
Mangrove has core experience with the platforms below, but our work is not limited to them. We can improve the wider workflow, assess other products and coordinate with specialist providers where needed.
Fergus
Quote-to-cash workflows, job structures, profitability, reporting and adoption for trades and field-service businesses.
Projectworks
Project structures, resourcing, billing, forecasting, margin reporting, implementation decisions and adoption.
HubSpot
CRM structure, pipelines, customer handovers, automation, data, reporting, documentation and team adoption.
And other platforms
Xero, Microsoft 365, productivity tools and other CRM, finance, job or project systems that need to work together.
Platform-agnostic where it matters. We do not recommend replacing software simply because something newer exists. Often the better answer is a clearer process, improved configuration or more consistent use of the systems you already pay for.
SIMPLE TO START. LIGHT ON BUREAUCRACY.
Enough structure to be clear. No process for process's sake
Scoping should create confidence - not consume weeks of your time. We use short conversations, focused information requests and written decisions wherever possible.
Meetings have a purpose. We do not create recurring meetings simply because consulting projects usually have them.
We ask only for useful information. Discovery is proportionate to the size and risk of the work.
Scope is written clearly. You will know the intended outcome, what is included and how anything new will be handled.
Change is built with the people doing the work. Practical adoption matters more than a polished slide deck.
Tell us what is happening
Use a short form or email. You do not need to prepare a formal brief.
Confirm the right starting point
We use a short call only where it helps clarify fit, urgency or scope.
Receive a clear next step
That may be a standard package, a Health Check or a concise written proposal.
Start the useful work
We agree access, responsibilities and timing without adding unnecessary layers.
FREQUENTLY ASKED QUESTIONS
Useful things to know before you start
Do I need to know exactly what the problem is?
No. The Business Health Check is designed for businesses that recognise friction but are not yet sure where to focus.
Why do some services show prices and others do not?
Repeatable services can be priced clearly. Bespoke work depends on the outcome, complexity, implementation responsibility and level of follow-through required. We would rather provide a short, credible scope than publish a price that does not reflect the work.
Do we need a lot of discovery meetings?
No. Discovery is proportionate to the work. We use existing information, short focused conversations and written questions wherever possible.
Are you limited to Fergus, Projectworks and HubSpot?
No. These are platforms where Mangrove has particular experience or partner relationships. We also work with other CRM, finance, job-management, project and productivity tools and can coordinate with technical specialists when needed.
Will you automatically recommend new software?
No. Many problems are better addressed by improving the underlying process or making better use of existing systems.
What happens after implementation?
Contained work includes proportionate follow-through. Where the change is substantial, the proposal may include an Embed & Optimise period to support adoption, resolve real-world friction and help the improvement become part of everyday operations.
Are prices inclusive of GST?
No. Prices are in New Zealand dollars and exclude GST unless expressly stated otherwise.